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Thug makes great experiences based on user insight.

We discover

We want to know about your customers and your business needs. By exploring both, we can focus on what’s important. Throughout this discovery process, we work with you to uncover new ideas and create new concepts for your business.

We define

Once we understand your users, we can craft the right experience. We analyze the data from early research and use the output to architect concepts. Then we put these concepts in front of potential users and step through real-world test cases.

We deliver

We prototype, test, and iterate. When we know we have the right blueprints, we build. Then we document and deploy. We hold our deliverables to the highest standards because both you and your customers deserve not just satisfaction, but delight.